HBE West, Inc.

About Us

HBE West is a technology-based purchasing company that is focused on the long-term care and pharmacy industries. Our company is familiar with all the dynamics of these markets including, but not limited, to hardware purchasing, hardware management, equipment lifecycles, facility onboarding, data destruction and recycling.

We’ve helped long-term care and pharmacies over the past 10 years by providing optimal solutions to help them manage their business on a day-to-day basis. Let us help you! Contact us at (503) 490-8453.

Our Mission
  • To make purchasing as simple as possible through a personalized ordering process, best practice workflow and a knowledgeable support staff.
  • To give healthcare providers and pharmacies access to optimal business solutions by maintaining meticulously lean business practices.
  • To ensure lasting relationships are developed through effective customer relationship management.
  • To maintain ethical standards and to resolve issues as they arise with grace, efficiency and purpose.
  • Effectively handle data destruction, recycling and proper disposal of old hardware.
Scanner "HBE West sets the bar with customer service. They have been responsible for all of our IT needs for over five years. We realize we are not their biggest customer, but they always treat us as if we are, and it doesn’t go unnoticed. Consistency and reliability are what is most important to us in an IT vendor. Thanks to HBE West, IT is an area of our business that we never worry about. We highly recommend this company, they always exceed our expectations." ~ Lynda Brown; Executive Director; Raleigh Hills Assisted Living

Our Vision
It is our vision that we will continue to surpass any competition in the categories of service, sustainability, and continuous improvement. Total customer satisfaction has, is and will remain the most important variable in our equation for success. As a streamlined purchasing and buying process we customize every client's workflow and package to their unique environment that improves expansion of facilities and pharmacies.

Markets Served

  • Long-Term Care Facilities
  • Nursing and Rehabilitation Facilities
  • Assisted Living Facilities
  • Memory Care Facilities
  • Close Door Pharmacies
  • Specialty Pharmacy
  • Retail Pharmacy Networks/Chains
  • Home Health Care Companies

Brian Hanna “As the founder of HBE West, I wanted to provide a highly customized approach to my long-term care and pharmacy clients.  I understood their unique needs and to me purchasing hardware was not just about price or equipment comparisons.  It was about getting them products that would consistently perform for their facilities, and allowing them to order in the most convenient manner for them.  Simplifying their workflow process.  They don’t have to jump through my hoops just to order equipment, I make it as easy for them as they want.  My clients have my personal commitment to support and quality, because I understand their environment and exclusively serve this community.” ~ Brian Hanna; President; HBE West Inc.