HBE West, Inc.

Service - Solutions

Learn more about how you can stop worrying and start being more productive right away.

Managing your organization's hardware on your own is a monumental task. We support and enhance your buying process with support services which are personalized to each of our clients’ needs:

  • Type of facilities managed (SNF vs Pharmacy)
  • Age of existing equipment, facility planning, and needs assessment
  • Support applications (i.e., EMR, Billing, and Pharmacy Information Systems)
  • Preferred product selection and facility / pharmacy profiles
  • Custom facility / pharmacy purchase order workflow and approval process
  • Competitive pricing verification with ongoing cost and feature studies
  • Custom facility / pharmacy pre-shipment check list and verification process
  • Customer support package and credentialing verification workflow
  • Custom inventory management
  • Facility deployment schedule for onboarding
  • Historical transaction reviews
  • Custom invoice and A/R Workflow approval process
  • Data destruction for old equipment and hardware
  • Recycling of hardware
  • IT Project Management
Consonus “HBE West has totally changed our facility onboarding processing as it related to hardware and computer requirements. They maintain an active inventory of our most commonly used and mission critical devices. Now onboarding is streamlined, all hardware is delivered on time with all necessary software installed and deployment timelines are met 100% of the time. HBE West has allowed us to reduce the time a computer is pulled out of a box to the point where it is a productive tool for our staff to less than 10 minutes, saving both IT labor and improving operational staff efficiencies.” ~ Alexandria Lewis; Operations Manager; Consonus Rehab Services